Phone Intent™

Know Who Answers Before Reps Dial. Get 25% Connect Rates.

 Get 25% Connect Rates.

TitanX Phone Intent tells you which contacts answer the phone, so your reps get 25% connect rates and 3X more at-bats.

Phone-Led Sales Teams Run on TitanX

We Are the Authority on Phone Behavior

Just 20% of any given market answers cold calls. The other 80% will never pick up no matter what you do. Today, your reps treat them all the same.

Tomorrow, they dial with precision.

100M
Numbers Analyzed
1,000s
of Job Titles
100s
of Industries
42
Countries

Dialing with Phone Intent
Means Dialing with Precision

Your reps spend hours listening to ringtones and voicemails hoping for a few conversations. Calling prospects scored with high Phone Intent gives them 3X more connected calls from half the dials.

25% Connect Rates
A live conversation from every four dials instead of twenty-five.
3X More Meetings Per Rep
Your reps spend their days in conversation, get more at-bats and get better, faster.
50% Fewer Dials
Stop wasted dials that cost you rep productivity and profit. Drive 3X more pipeline with half the effort.
Read Full Case

How Phone Intent Works

Phone Intent uses proprietary signals to sort the people who answer from the people who never will, flags phone numbers that don’t belong to your prospects so you never waste a single dial, and knows the best number for every contact.

Sync

Submit contacts for scoring whenever and however you choose: segmented, on a schedule, one at a time, or in batches.

Score

The Phone Intent engine evaluates every number individually, and enrichment fills gaps until there's a number worth dialing.

Dial

Smart Stream means reps always work the highest priority contacts first, and avoid calling prospects that don’t pick up.

Phone Intent Builds More Pipeline With Less Effort

Everywhere, In Every Market:
Phone Intent Works

IT & Managed Services
6%
→
22%
Connect Rate

‍

IT Infrastructure & Managed Services
3%
→
30%
Connect Rate

‍

EdTech
3%
→
25%
Connect Rate

‍

What Phone Intent Is Not

Not Buyer Intent

Intent data tells you a company may be in-market. To sell to them, you still have to reach them. Phone Intent is how you do that.

Not Simply a Verified Number

A ‘verified live’ phone number doesn’t guarantee it belongs to the right person, or tell you if they’ll pick up when you call. Phone Intent does.

Not Just a Contact Data Provider

Contact data is a commodity: it can’t tell the 20% who answer cold calls from the 80% who never will. Only Phone Intent can do that.

Know Who Answers Cold Calls
Before You Dial

Get 3x higher connect rates.

What is Phone Intent and what does it measure?
How does Phone Intent scoring actually work?
How is Phone Intent different from buyer intent like Bombora or 6sense?
Is Phone Intent just phone number validation or a connect score?
What do P1, P2 and P3 Phone Intent scores mean?
How accurate is Phone Intent, and what if it's wrong on our list?
How long does Phone Intent scoring take, and how current are scores?
Does Phone Intent replace ZoomInfo, Apollo, Clay or Cognism?

Phone Intent™ is the behavioral propensity of a specific individual to answer a cold call, scored for every contact before a rep dials. It comes from observed individual behavior across over 100 million phone numbers, hundreds of sub-industries, and thousands of job titles, not from firmographic or technographic signals. It is not buyer intent and not phone-number validation. It tells you who picks up.

Phone Intent is a patent-pending process and runs in three steps: sync, score, dial. Contacts flow in continuously from Salesforce or HubSpot. The Phone Intent Engine evaluates every number individually against observed answering behavior, and an enrichment waterfall fills the gaps until there is a number worth dialing. Scores and the best number write back to your CRM, and Smart Stream orders each rep's dial list from there.

Buyer intent tells you a company might be in-market for the type of product or service you sell. Phone Intent tells you whether a specific person will pick up the phone. Phone intent is more impactful because it means you can have a conversation. Buyer intent might tell you a company wants to purchase something, but if you can’t speak to them about it, you have no opportunity to sell. Bombora, 6Sense and every paid intent source are now nearly a commodity, available to every competitor by definition. Only TitanX offers Phone Intent and tells you who is reachable.

No. Phone Intent predicts whether the right person will actually answer the phone when your rep calls, which validation does not do. Validation checks whether a line is live, and anyone can do that with a free validator; a "connect score" is a competitor's version of the same active-number check. A live number belonging to someone who never picks up is still a wasted dial. Some TitanX competitors claim to sell products like Phone Intent, when all they really do is use these free active-number checkers.

Phone Intent tiers every contact from P1 (High Intent) down to NA (Bad Data). P1 contacts are confirmed to be the right person, and they’re shown to answer cold calls. P2 phone numbers were verified to belong to the right person, but they didn’t have the behavioral markers of somebody who answers cold calls. P3 contacts are confirmed active numbers, but couldn’t be verified as belonging to the right contact. P1 contacts get a phone-heavy strategy, P2 and P3 get multi-channel outreach, and no-intent and bad-data contacts go to marketing activity and re-enrichment. Roughly 20% of a typical B2B list comes back as high intent. That matches the roughly 20% of any market that will ever answer a cold call; the other 80% won't, regardless of frequency, timing or number rotation.

Phone Intent identifies which contacts on your list exhibit the behavioral markers of a person who answers cold calls, usually about 20%. It does not guarantee that they’ll answer the phone on the first call attempt. However, when connect rates move from less than 5% to upwards of 20%, it’s immediately apparent that the scoring is accurate and precise.

Phone Intent runs on two scoring models. The Lightning score is the 24-hour standard model; the Titan score is the 5-day advanced model, with the deepest high-intent coverage. Scores and updated phone records write back to your CRM as jobs complete, rather than in one batch at the end. Stale records are flagged, and rescoring a list takes a single click.

Not completely. TitanX scores and enriches contact records you already have, and does not supply contacts. It can find the best phone number for a contact, but you still need a source of contact data (ZoomInfo, Apollo, Clay, Cognism or equivalent), and you keep that provider for non-phone fields. The phone-number enrichment waterfall then verifies or replaces the numbers on those records.

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