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The Truth about Parallel Dialing
Full Report
So, is parallel dialing really that bad?
It's worse than bad. It’ll cut your connect rate in half compared to using a single-line dialer, then cut conversion-to-meeting rate in half too. Reps who used parallel dialers placed 19x more of their calls from numbers the carriers had already flagged as spam. If you ever doubted that volume is vanity and precision is the only path to outbound growth, this report is proof.
For this study, we pulled the raw call logs from 51 outbound sales teams at 50 B2B companies. Our analysis covers 3,526,355 dials, 194,640 connects, and 12,989 meetings booked and digs deep into what happens when reps use parallel dialers and why they hurt more than they help.
The 2026 Phone Intent Benchmark Report
Full Report
Who actually picks up a cold call?
We scored 2,305,366 B2B contact records that TitanX customers submitted between October 2025 and October 2026. Only about 15% (15.68%) scored High Intent (P1) for Phone Intent™: their number was verified as theirs, and they showed a strong habit of answering cold calls. That share doesn't change over time. Even the best of the 10 data vendors delivered only about one in five (21.84%).
Leaders were 22% less likely to answer than managers and individual contributors, and contacts in some industries were 48% more likely to answer than others. The full report breaks the numbers down by vendor, seniority, and industry, with a playbook for working a scored list.
15%
Only about 15% of contacts are likely to answer a cold call
2026 Phone Intent Benchmark · All contacts
Only about 15% of contacts are likely to answer a cold call, and that doesn't change over time
Most contacts on any list won't answer a cold call, whatever the source, title, or industry. Across 2,305,366 records, 15.68% of contacts scored High Intent (P1): their number was verified as theirs, and they showed a strong habit of answering cold calls. 18.18% scored P2, 50.59% P3, and 15.55% Bad Data. We found that same four-way split in the records from every one of the 10 vendors, in every title band, and in every one of the 21 industries we looked at.
There is no industry, seniority level, job title, function, or data vendor where more than 23% of the market consistently scored P1. It doesn't change over time either: from November 2025 through October 2026, between 13.08% and 18.18% of contacts scored P1 each month, with no trend up or down.
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<div class="pi-card pi-type-stat"><div class="pi-stat-copy"><p class="pi-title">Only about 15% of contacts are likely to answer a cold call.</p><p class="pi-stat-number">15%</p><p class="pi-text">15.68% of 2,305,366 scored records scored P1 High Intent.</p></div></div><div class="pi-card pi-type-line"><div class="pi-head"><p class="pi-title">Over 12 months, the share of contacts likely to answer moved by only about 5 percentage points</p><p class="pi-text">Share of scored records in P1 High Intent each month, Nov 2025–Oct 2026 (October 2025, a ramp-up month, left off the trend).</p></div><div class="pi-svg-wrap"><svg class="pi-svg" viewBox="0 0 600 300" role="img" aria-label="Over 12 months, the share of contacts likely to answer moved by only about 5 percentage points"><defs><pattern id="pi-dots-715" width="6" height="6" patternUnits="userSpaceOnUse"><circle cx="3" cy="3" r="1" fill="#ff004c" fill-opacity="0.35"></circle></pattern><linearGradient id="pi-fade-715" x1="0" y1="0" x2="0" 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class="pi-dot-value">15.05%</text></g><g class="pi-dot" style="--i:9"><circle cx="485.8" cy="131.3" r="4" fill="#ff004c"></circle><text x="485.8" y="119.3" text-anchor="middle" class="pi-dot-value">15.88%</text></g><g class="pi-dot" style="--i:10"><circle cx="534.9" cy="113.7" r="4" fill="#ff004c"></circle><text x="534.9" y="101.7" text-anchor="middle" class="pi-dot-value">17.32%</text></g><g class="pi-dot" style="--i:11"><circle cx="584.0" cy="132.5" r="4" fill="#ff004c"></circle><text x="584.0" y="120.5" text-anchor="middle" class="pi-dot-value">15.78%</text></g><text x="44.0" y="290" text-anchor="middle" class="pi-axis">Nov '25</text><text x="93.1" y="290" text-anchor="middle" class="pi-axis">Dec</text><text x="142.2" y="290" text-anchor="middle" class="pi-axis">Jan '26</text><text x="191.3" y="290" text-anchor="middle" class="pi-axis">Feb</text><text x="240.4" y="290" text-anchor="middle" class="pi-axis">Mar</text><text x="289.5" y="290" text-anchor="middle" class="pi-axis">Apr</text><text x="338.5" y="290" text-anchor="middle" class="pi-axis">May</text><text x="387.6" y="290" text-anchor="middle" class="pi-axis">Jun</text><text x="436.7" y="290" text-anchor="middle" class="pi-axis">Jul</text><text x="485.8" y="290" text-anchor="middle" class="pi-axis">Aug</text><text x="534.9" y="290" text-anchor="middle" class="pi-axis">Sep</text><text x="584.0" y="290" text-anchor="middle" class="pi-axis">Oct</text></svg></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Source: TitanX Phone Intent™ scoring data (Titan and Enrich + Titan models), Nov 2025–Oct 2026. Shares of scored records, not measured pickup rates. n=2,225,681.</p></div></div>
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-22%
Leaders are 22% less likely to answer than managers or individual contributors
2026 Phone Intent Benchmark · Seniority
Leaders are 22% less likely to answer than managers or individual contributors
Across all vendors, 13.76% of C-level records scored P1, along with 13.32% of VP and 13.79% of Director records, compared with 17.59% of manager and 17.24% of staff or IC records. Leaders (directors, VPs and C-level) cluster around 13.63% P1, and managers and individual contributors around 17.41%. P2 had the opposite trend: it's much easier to confirm a phone number belongs to the right leader.
Low propensity to answer is not a reason to stop calling executives. 13.76% of C-level records scored P1, and the data set we analyzed had a total of 94,000 high-intent (P1) C-level or VP leaders. Instead, use Phone Intent™ scores to inform who you reach out to and when. If an executive at a target account scores P1, your rep can call them, so they are selling from the top, from their very first dial. If no executive scores P1, but managers or operators on their team do, your reps can call those people to gather intel and find a referral path to the decision-maker.
22% = relative gap in P1 share, leaders (Director, VP and C-level) vs managers and individual contributors (Manager and Staff or IC), pooled by record count. Shares of scored records, not measured pickup rates. Title labels are normalized; we set aside the 24.41% of records whose title labels were too vague to use.
Source: TitanX Phone Intent™ scoring data (Titan and Enrich + Titan models), Oct 2025–Oct 2026.
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<div class="pi-card pi-type-bars pi-stacked"><div class="pi-head"><p class="pi-title">Leaders were about 22% less likely to answer cold calls than managers or ICs</p><p class="pi-text">Share of records scored P1 High Intent, by title band, all vendors. Leaders: Director, VP and C-level.</p></div><p class="pi-text pi-col-label">% P1</p><div class="pi-bars"><div class="pi-bar-row" style="--i:0"><p class="pi-bar-label">Manager</p><div class="pi-track"><div class="pi-fill" style="--w:17.59%;--c:#8fafdd"></div><span class="pi-value">17.59%</span></div></div><div class="pi-bar-row" style="--i:1"><p class="pi-bar-label">Staff or IC</p><div class="pi-track"><div class="pi-fill" style="--w:17.24%;--c:#8fafdd"></div><span class="pi-value">17.24%</span></div></div><div class="pi-bar-row is-highlight" style="--i:2"><p class="pi-bar-label">Director</p><div class="pi-track"><div class="pi-fill" style="--w:13.79%;--c:#ff004c"></div><span class="pi-value">13.79%</span></div></div><div class="pi-bar-row is-highlight" style="--i:3"><p class="pi-bar-label">C-Level</p><div class="pi-track"><div class="pi-fill" style="--w:13.76%;--c:#ff004c"></div><span class="pi-value">13.76%</span></div></div><div class="pi-bar-row is-highlight" style="--i:4"><p class="pi-bar-label">VP</p><div class="pi-track"><div class="pi-fill" style="--w:13.32%;--c:#ff004c"></div><span class="pi-value">13.32%</span></div></div></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Source: TitanX Phone Intent™ scoring data (Titan and Enrich + Titan models), Oct 2025–Oct 2026. Excludes the 24.41% of records with unusable title labels.</p></div></div><div class="pi-card pi-type-bars pi-stacked"><div class="pi-head"><p class="pi-title">It’s much easier to confirm a phone number belongs to the right leader</p><p class="pi-text">Share of records scored P2 Low Intent (number confirmed to belong to the right contact, not verified that they answer cold calls), by title band.</p></div><p class="pi-text pi-col-label">% P2</p><div class="pi-bars"><div class="pi-bar-row is-highlight" style="--i:0"><p class="pi-bar-label">VP</p><div class="pi-track"><div class="pi-fill" style="--w:23.22%;--c:#ff004c"></div><span class="pi-value">23.22%</span></div></div><div class="pi-bar-row" style="--i:1"><p class="pi-bar-label">C-Level</p><div class="pi-track"><div class="pi-fill" style="--w:21.25%;--c:#8fafdd"></div><span class="pi-value">21.25%</span></div></div><div class="pi-bar-row" style="--i:2"><p class="pi-bar-label">Director</p><div class="pi-track"><div class="pi-fill" style="--w:19.57%;--c:#8fafdd"></div><span class="pi-value">19.57%</span></div></div><div class="pi-bar-row" style="--i:3"><p class="pi-bar-label">Manager</p><div class="pi-track"><div class="pi-fill" style="--w:15.49%;--c:#8fafdd"></div><span class="pi-value">15.49%</span></div></div><div class="pi-bar-row" style="--i:4"><p class="pi-bar-label">Staff or IC</p><div class="pi-track"><div class="pi-fill" style="--w:11.54%;--c:#8fafdd"></div><span class="pi-value">11.54%</span></div></div></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Source: TitanX Phone Intent™ scoring data (Titan and Enrich + Titan models), Oct 2025–Oct 2026. Excludes the 24.41% of records with unusable title labels.</p></div></div>
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48%
More likely to answer: Construction vs Hospitals and Physicians Clinics
2026 Phone Intent Benchmark · Industries
Contacts in some industries are 48% more likely to answer cold calls
18.96% of Construction contacts scored P1, vs 12.81% at Hospitals and Physicians Clinics, the lowest of 21 industries. Software ranked 16th, at 14.29%.
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<text class="css-ch-label" style="--i:2" x="210" y="258" font-size="11" fill="#555555" text-anchor="middle">share of contacts scored P1</text>
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<!-- Popup charts: industries 48%. Ready markup; styles live in the popup embed on the page -->
<div class="pi-card pi-type-bars pi-stacked"><div class="pi-head"><p class="pi-title">The share of contacts scored P1 ranged from 12.81% to 18.96% across 21 industries</p><p class="pi-text">Share of contacts scored P1 High Intent: the four highest and three lowest of the 21 industries with at least 1,000 records each.</p></div><p class="pi-text pi-col-label">% P1 (N=1,822,288)</p><div class="pi-bars"><div class="pi-bar-row is-highlight" style="--i:0"><p class="pi-bar-label">Construction</p><div class="pi-track"><div class="pi-fill" style="--w:18.96%;--c:#ff004c"></div><span class="pi-value">18.96%</span></div></div><div class="pi-bar-row" style="--i:1"><p class="pi-bar-label">Telecommunications</p><div class="pi-track"><div class="pi-fill" style="--w:18.19%;--c:#8fafdd"></div><span class="pi-value">18.19%</span></div></div><div class="pi-bar-row" style="--i:2"><p class="pi-bar-label">Law Firms & Legal Services</p><div class="pi-track"><div class="pi-fill" style="--w:18.02%;--c:#8fafdd"></div><span class="pi-value">18.02%</span></div></div><div class="pi-bar-row" style="--i:3"><p class="pi-bar-label">Consumer Services</p><div class="pi-track"><div class="pi-fill" style="--w:17.27%;--c:#8fafdd"></div><span class="pi-value">17.27%</span></div></div><div class="pi-bar-row" style="--i:4"><p class="pi-bar-label">Finance</p><div class="pi-track"><div class="pi-fill" style="--w:13.94%;--c:#8fafdd"></div><span class="pi-value">13.94%</span></div></div><div class="pi-bar-row" style="--i:5"><p class="pi-bar-label">Insurance</p><div class="pi-track"><div class="pi-fill" style="--w:13.58%;--c:#8fafdd"></div><span class="pi-value">13.58%</span></div></div><div class="pi-bar-row is-highlight" style="--i:6"><p class="pi-bar-label">Hospitals & Physicians Clinics</p><div class="pi-track"><div class="pi-fill" style="--w:12.81%;--c:#ff004c"></div><span class="pi-value">12.81%</span></div></div></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Source: TitanX Phone Intent™ scoring data (Titan and Enrich + Titan models), Oct 2025–Oct 2026. Industry labels are normalized.</p></div></div><div class="pi-card pi-type-compare"><div class="pi-head"><p class="pi-title">Construction contacts were 48% more likely than contacts at hospitals and physicians clinics to score P1</p></div><div class="pi-table-scroll"><div class="pi-cmp"><div class="pi-cmp-row pi-thead"><div class="pi-th">Metric</div><div class="pi-th">Construction</div><div class="pi-th">Hospitals & clinics</div><div class="pi-th">Gap</div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>P1 share<br><span class="pi-n">% of contacts scored P1</span></span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.4"><span>18.96%</span></div><div class="pi-td"><span>12.81%</span></div><div class="pi-td"><span class="pi-pill">48%</span></div></div></div></div><p class="pi-text pi-note">Hospitals & clinics = Hospitals and Physicians Clinics, the lowest of 21 industries. The widest gap across the 21 industries with at least 1,000 records each. Shares of scored records, not measured pickup rates.</p></div>
<!-- End of popup charts: industries 48% -->
2x
Higher connect rate when reps used power dialers instead of parallel dialers
The Truth about Parallel Dialing · Same reps, both ways
Same reps with the same lists. Half the connect rate.
We compared a set of 154 reps at 19 companies against themselves: the same people, working the same lists, dialing both ways. We even removed dials placed from spam-flagged numbers to make sure it wouldn’t skew results.
On a power or single-line dialer, reps reached a live person on an average of 10.12% of their dials. On a parallel dialer, it was 4.98%.
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<text class="css-ch-label" style="--i:2" x="210" y="258" font-size="11" fill="#555555" text-anchor="middle">connect rate, the same 154 reps dialing both ways</text>
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<!-- Popup charts: 2x. Ready markup; styles live in the popup embed on the page -->
<div class="pi-card pi-type-bars pi-stacked"><div class="pi-head"><p class="pi-title">The same reps connected twice as often on a power dialer</p><p class="pi-text">Connect rate for 154 reps at 19 companies who dialed both ways. Spam-flagged dials removed on both sides.</p></div><p class="pi-text pi-col-label">Connect rate</p><div class="pi-bars"><div class="pi-bar-row is-highlight" style="--i:0"><p class="pi-bar-label">Power / single-line</p><div class="pi-track"><div class="pi-fill" style="--w:80.96%;--c:#ff004c"></div><span class="pi-value">10.12%</span></div></div><div class="pi-bar-row" style="--i:1"><p class="pi-bar-label">Parallel</p><div class="pi-track"><div class="pi-fill" style="--w:39.84%;--c:#8fafdd"></div><span class="pi-value">4.98%</span></div></div></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Spam-flagged dials removed on both sides.</p></div></div><div class="pi-card pi-type-compare"><div class="pi-head"><p class="pi-title">Same rep, same list: half the connect rate on parallel</p></div><div class="pi-table-scroll"><div class="pi-cmp"><div class="pi-cmp-row pi-thead"><div class="pi-th">Metric</div><div class="pi-th">Power / single-line</div><div class="pi-th">Parallel</div><div class="pi-th">Gap</div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>Connect rate</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.40"><span>10.12%</span></div><div class="pi-td"><span>4.98%</span></div><div class="pi-td"><span class="pi-pill">2.0x</span></div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>Reps better on this method<br><span class="pi-n">of 154 reps</span></span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.40"><span>120</span></div><div class="pi-td"><span>34</span></div><div class="pi-td"></div></div></div></div><p class="pi-text pi-note">154 reps at 19 companies who dialed both ways. Dials from spam-flagged numbers removed on both sides.</p></div>
<!-- End of popup charts: 2x -->
<1%
Amount of parallel dialing you can do without hurting connect or conversion rates
The Truth about Parallel Dialing · Parallel share
The more you parallel dial, the worse it gets
We sorted reps into six groups by how much of their dialing was in parallel mode. Only the reps who never parallel dialed escaped negative effects on their connect rate, reach and conversion rate: they got an average of 84 connects per 1,000 dials.
Even light use hurts. Reps who did 1–20% of their dialing in parallel fell to 75 connects per 1,000 dials, and their meeting rate dropped from 1.03% to 0.51%. Reps who parallel dialed almost exclusively fell to 45.
<!-- Arena card chart: connects per 1,000 dials by share of dialing that was parallel, 84 at 0% down to 45 at 96%+ -->
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<!-- End of Arena card chart: connects per 1,000 dials by share of dialing that was parallel, 84 at 0% down to 45 at 96%+ -->
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<div class="pi-card pi-type-bars pi-stacked"><div class="pi-head"><p class="pi-title">The more you parallel dial, the worse it gets</p><p class="pi-text">Connect rate dropped with every step up in the share of dialing that was parallel: 84 connects per 1,000 dials at 0%, 45 at 96%+.</p></div><p class="pi-text pi-col-label">Connects per 1,000 dials</p><div class="pi-bars"><div class="pi-bar-row is-highlight" style="--i:0"><p class="pi-bar-label">0% parallel</p><div class="pi-track"><div class="pi-fill" style="--w:84.00%;--c:#ff004c"></div><span class="pi-value">84</span></div></div><div class="pi-bar-row" style="--i:1"><p class="pi-bar-label">1–20% parallel</p><div class="pi-track"><div class="pi-fill" style="--w:75.00%;--c:#8fafdd"></div><span class="pi-value">75</span></div></div><div class="pi-bar-row" style="--i:2"><p class="pi-bar-label">21–50% parallel</p><div class="pi-track"><div class="pi-fill" style="--w:66.00%;--c:#8fafdd"></div><span class="pi-value">66</span></div></div><div class="pi-bar-row" style="--i:3"><p class="pi-bar-label">51–80% parallel</p><div class="pi-track"><div class="pi-fill" style="--w:55.00%;--c:#8fafdd"></div><span class="pi-value">55</span></div></div><div class="pi-bar-row" style="--i:4"><p class="pi-bar-label">81–95% parallel</p><div class="pi-track"><div class="pi-fill" style="--w:50.00%;--c:#8fafdd"></div><span class="pi-value">50</span></div></div><div class="pi-bar-row" style="--i:5"><p class="pi-bar-label">96%+ parallel</p><div class="pi-track"><div class="pi-fill" style="--w:45.00%;--c:#8fafdd"></div><span class="pi-value">45</span></div></div></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Share of each rep’s dialing that was parallel. Each group includes reps from 10 to 17 teams.</p></div></div><div class="pi-card pi-type-compare"><div class="pi-head"><p class="pi-title">Connects, reach and meeting rate by share of dialing that was parallel</p></div><div class="pi-table-scroll"><div class="pi-cmp"><div class="pi-cmp-row pi-thead"><div class="pi-th">Parallel share</div><div class="pi-th">Connects per 1,000 dials</div><div class="pi-th">Reach</div><div class="pi-th">Meeting rate</div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>0%</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.40"><span>84</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.40"><span>21.61%</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.40"><span>1.03%</span></div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>1–20%</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.36"><span>75</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.30"><span>16.09%</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.20"><span>0.51%</span></div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>21–50%</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.31"><span>66</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.27"><span>14.39%</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.19"><span>0.49%</span></div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>51–80%</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.26"><span>55</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.23"><span>12.68%</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.15"><span>0.39%</span></div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>81–95%</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.24"><span>50</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.23"><span>12.64%</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.13"><span>0.33%</span></div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>96%+</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.21"><span>45</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.21"><span>11.54%</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.10"><span>0.27%</span></div></div></div></div><p class="pi-text pi-note">Share of each rep’s dialing that was parallel. Each group includes reps from 10 to 17 teams.</p></div>
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18.6x
More dials placed from spam-flagged numbers when reps use a parallel dialer
The Truth about Parallel Dialing · Spam flags
The carriers are watching, and parallel dialing ~~looks like~~ is spam
Carriers have a score for every number you use to parallel dial, even before you call a prospect. They look for bursts of calls from one number, lots of very short calls, and low answer rates. That's almost a word-for-word description of how a parallel dialer works.
Parallel reps placed 27.38% of their dials from spam-flagged numbers. Power and single-line reps placed just 1.47% from bad numbers.
<!-- Arena card chart: dials on spam-flagged numbers, power 1.47% vs parallel 27.38% -->
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<!-- Popup charts: 18.6x. Ready markup; styles live in the popup embed on the page -->
<div class="pi-card pi-type-bars pi-stacked"><div class="pi-head"><p class="pi-title">Parallel reps placed 18.6x more of their dials on spam-flagged numbers</p><p class="pi-text">Share of dials placed on spam-flagged numbers. Median rep, reps with 500+ dials.</p></div><p class="pi-text pi-col-label">Dials on spam-flagged numbers</p><div class="pi-bars"><div class="pi-bar-row" style="--i:0"><p class="pi-bar-label">Power / single-line</p><div class="pi-track"><div class="pi-fill" style="--w:4.90%;--c:#8fafdd"></div><span class="pi-value">1.47%</span></div></div><div class="pi-bar-row is-highlight" style="--i:1"><p class="pi-bar-label">Parallel</p><div class="pi-track"><div class="pi-fill" style="--w:91.27%;--c:#ff004c"></div><span class="pi-value">27.38%</span></div></div></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Median rep, reps with 500+ dials.</p></div></div><div class="pi-card pi-type-bars pi-stacked"><div class="pi-head"><p class="pi-title">Most teams send a large share of dials from flagged numbers</p><p class="pi-text">The 34 teams with caller-ID data and 5,000+ dials, by the share of their dials placed on spam-flagged numbers. Median team: 25.8%. Highest: 84.7%. One team: 0%.</p></div><p class="pi-text pi-col-label">Teams (of 34)</p><div class="pi-bars"><div class="pi-bar-row is-highlight" style="--i:0"><p class="pi-bar-label">40% or more of dials flagged</p><div class="pi-track"><div class="pi-fill" style="--w:26.47%;--c:#ff004c"></div><span class="pi-value">9</span></div></div><div class="pi-bar-row" style="--i:1"><p class="pi-bar-label">25% to 40%</p><div class="pi-track"><div class="pi-fill" style="--w:29.41%;--c:#8fafdd"></div><span class="pi-value">10</span></div></div><div class="pi-bar-row" style="--i:2"><p class="pi-bar-label">Under 25%</p><div class="pi-track"><div class="pi-fill" style="--w:44.12%;--c:#8fafdd"></div><span class="pi-value">15</span></div></div></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Teams with caller-ID data and 5,000+ dials.</p></div></div>
<!-- End of popup charts: 18.6x -->
1.9x
Higher connect-to-meeting rate when reps use a single-line dialer, not parallel
The Truth about Parallel Dialing · Conversations
The few conversations you do get from parallel dialers are worth less
Getting someone on the phone only matters if the conversation turns into something. Power and single-line reps turned 7.44% of their connections into meetings. Parallel reps booked meetings from just 3.88% of their connections.
With a parallel dialer, the rep finds out who answered at the same moment the prospect is hearing silence. Your rep got the conversation and wasn't ready for it.
<!-- Arena card chart: connect-to-meeting rate, power 7.44% vs parallel 3.88% -->
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<!-- Popup charts: 1.9x. Ready markup; styles live in the popup embed on the page -->
<div class="pi-card pi-type-bars pi-stacked"><div class="pi-head"><p class="pi-title">Power reps turned 1.9x more of their connections into meetings</p><p class="pi-text">Connect to meeting rate. Median rep, reps with 500+ dials.</p></div><p class="pi-text pi-col-label">Connect to meeting</p><div class="pi-bars"><div class="pi-bar-row is-highlight" style="--i:0"><p class="pi-bar-label">Power / single-line</p><div class="pi-track"><div class="pi-fill" style="--w:74.40%;--c:#ff004c"></div><span class="pi-value">7.44%</span></div></div><div class="pi-bar-row" style="--i:1"><p class="pi-bar-label">Parallel</p><div class="pi-track"><div class="pi-fill" style="--w:38.80%;--c:#8fafdd"></div><span class="pi-value">3.88%</span></div></div></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Median rep, reps with 500+ dials.</p></div></div><div class="pi-card pi-type-compare"><div class="pi-head"><p class="pi-title">A parallel dialer needs 3.6 dials to book what a power dialer books with one</p></div><div class="pi-table-scroll"><div class="pi-cmp"><div class="pi-cmp-row pi-thead"><div class="pi-th">Metric</div><div class="pi-th">Power / single-line</div><div class="pi-th">Parallel</div><div class="pi-th">Gap</div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>Connect rate</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.40"><span>5.90%</span></div><div class="pi-td"><span>3.90%</span></div><div class="pi-td"><span class="pi-pill">1.5x</span></div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>Reach</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.40"><span>17.09%</span></div><div class="pi-td"><span>10.33%</span></div><div class="pi-td"><span class="pi-pill">1.7x</span></div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>Connect to meeting</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.40"><span>7.44%</span></div><div class="pi-td"><span>3.88%</span></div><div class="pi-td"><span class="pi-pill">1.9x</span></div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>Meetings per dial</span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.40"><span>0.40%</span></div><div class="pi-td"><span>0.11%</span></div><div class="pi-td"><span class="pi-pill">3.6x</span></div></div><div class="pi-cmp-row"><div class="pi-td pi-td-label"><span>Spam-flagged dials<br><span class="pi-n">↓ lower is better</span></span></div><div class="pi-td is-tinted" style="--c:#ff004c;--a:0.40"><span>1.47%</span></div><div class="pi-td"><span>27.38%</span></div><div class="pi-td"><span class="pi-pill">18.6x</span></div></div></div></div><p class="pi-text pi-note">Median rep, reps with 500+ dials: 98 power or single-line reps and 52 parallel reps.</p></div>
<!-- End of popup charts: 1.9x -->
-40%
Fewer prospects reached by reps who use parallel dialers
The Truth about Parallel Dialing · Reach
Faster through the list. Fewer people actually reached.
Reach is the share of prospects a rep ever connects with. The typical power or single-line rep reached 17.09% of their prospects. The typical parallel rep reached 10.33%.
Put another way, power dialing reps reach 1.7x more prospects than reps who use parallel dialers.
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<circle class="css-ch-dot" style="--i:2" cx="82.5" cy="40.5" r="3.6"/>
<circle class="css-ch-dot" style="--i:3" cx="97.5" cy="40.5" r="3.6"/>
<circle class="css-ch-dot" style="--i:4" cx="112.5" cy="40.5" r="3.6"/>
<circle class="css-ch-dot" style="--i:5" cx="127.5" cy="40.5" r="3.6"/>
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<div class="pi-card pi-type-bars pi-stacked"><div class="pi-head"><p class="pi-title">Parallel reps reached 40% fewer of their prospects</p><p class="pi-text">Share of prospects ever connected with. Median rep, reps with 500+ dials. Power reps reached 1.7x more.</p></div><p class="pi-text pi-col-label">Reach</p><div class="pi-bars"><div class="pi-bar-row" style="--i:0"><p class="pi-bar-label">Power / single-line</p><div class="pi-track"><div class="pi-fill" style="--w:68.36%;--c:#8fafdd"></div><span class="pi-value">17.09%</span></div></div><div class="pi-bar-row is-highlight" style="--i:1"><p class="pi-bar-label">Parallel</p><div class="pi-track"><div class="pi-fill" style="--w:41.32%;--c:#ff004c"></div><span class="pi-value">10.33%</span></div></div></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Median rep, reps with 500+ dials.</p></div></div><div class="pi-card pi-type-bars pi-stacked"><div class="pi-head"><p class="pi-title">Reach by share of dialing that was parallel</p><p class="pi-text">Share of prospects ever connected with, by how much of each rep’s dialing was parallel.</p></div><p class="pi-text pi-col-label">Reach</p><div class="pi-bars"><div class="pi-bar-row" style="--i:0"><p class="pi-bar-label">0% parallel</p><div class="pi-track"><div class="pi-fill" style="--w:86.44%;--c:#8fafdd"></div><span class="pi-value">21.61%</span></div></div><div class="pi-bar-row" style="--i:1"><p class="pi-bar-label">1–20% parallel</p><div class="pi-track"><div class="pi-fill" style="--w:64.36%;--c:#8fafdd"></div><span class="pi-value">16.09%</span></div></div><div class="pi-bar-row" style="--i:2"><p class="pi-bar-label">21–50% parallel</p><div class="pi-track"><div class="pi-fill" style="--w:57.56%;--c:#8fafdd"></div><span class="pi-value">14.39%</span></div></div><div class="pi-bar-row" style="--i:3"><p class="pi-bar-label">51–80% parallel</p><div class="pi-track"><div class="pi-fill" style="--w:50.72%;--c:#8fafdd"></div><span class="pi-value">12.68%</span></div></div><div class="pi-bar-row" style="--i:4"><p class="pi-bar-label">81–95% parallel</p><div class="pi-track"><div class="pi-fill" style="--w:50.56%;--c:#8fafdd"></div><span class="pi-value">12.64%</span></div></div><div class="pi-bar-row is-highlight" style="--i:5"><p class="pi-bar-label">96%+ parallel</p><div class="pi-track"><div class="pi-fill" style="--w:46.16%;--c:#ff004c"></div><span class="pi-value">11.54%</span></div></div></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Each group includes reps from 10 to 17 teams.</p></div></div>
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2.5
Nearly half of reps average less than 2.5 call attempts per prospect
The Truth about Parallel Dialing · Call attempts
Most reps stop calling prospects far too soon
You’re not a knockout artist. It takes multiple attempts to reach a prospect, over several days. About 94% of all connects came from the first five attempts.
But nearly half of reps averaged fewer than 2.5 calls per prospect: they gave up too early and called new prospects too much.
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<div class="pi-card pi-type-bars pi-stacked"><div class="pi-head"><p class="pi-title">Nearly half of reps averaged fewer than 2.5 calls per prospect</p><p class="pi-text">Reps by their average calls per prospect: 600 of 1,215 reps made fewer than 2.5.</p></div><p class="pi-text pi-col-label">Reps</p><div class="pi-bars"><div class="pi-bar-row is-highlight" style="--i:0"><p class="pi-bar-label">0–1.5 calls per prospect</p><div class="pi-track"><div class="pi-fill" style="--w:48.00%;--c:#ff004c"></div><span class="pi-value">216</span></div></div><div class="pi-bar-row is-highlight" style="--i:1"><p class="pi-bar-label">1.5–2.5 calls per prospect</p><div class="pi-track"><div class="pi-fill" style="--w:85.33%;--c:#ff004c"></div><span class="pi-value">384</span></div></div><div class="pi-bar-row" style="--i:2"><p class="pi-bar-label">2.5–3.5 calls per prospect</p><div class="pi-track"><div class="pi-fill" style="--w:64.00%;--c:#8fafdd"></div><span class="pi-value">288</span></div></div><div class="pi-bar-row" style="--i:3"><p class="pi-bar-label">3.5–4.5 calls per prospect</p><div class="pi-track"><div class="pi-fill" style="--w:30.00%;--c:#8fafdd"></div><span class="pi-value">135</span></div></div><div class="pi-bar-row" style="--i:4"><p class="pi-bar-label">4.5–6 calls per prospect</p><div class="pi-track"><div class="pi-fill" style="--w:23.78%;--c:#8fafdd"></div><span class="pi-value">107</span></div></div><div class="pi-bar-row" style="--i:5"><p class="pi-bar-label">6+ calls per prospect</p><div class="pi-track"><div class="pi-fill" style="--w:18.89%;--c:#8fafdd"></div><span class="pi-value">85</span></div></div></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Average calls per prospect, 1,215 rep records.</p></div></div><div class="pi-card pi-type-line"><div class="pi-head"><p class="pi-title">By the fifth attempt, connect rate is under half of a first call</p><p class="pi-text">Connect rate by attempt number: 7.11% at attempt 1, 3.46% at attempt 5 (0.49x).</p></div><div class="pi-svg-wrap"><svg class="pi-svg" viewBox="0 0 600 300" role="img" aria-label="By the fifth attempt, connect rate is under half of a first call"><defs><pattern id="pi-dots-pp6" width="6" height="6" patternUnits="userSpaceOnUse"><circle cx="3" cy="3" r="1" fill="#ff004c" fill-opacity="0.35"></circle></pattern><linearGradient id="pi-fade-pp6" x1="0" y1="0" x2="0" y2="1"><stop offset="0" stop-color="#fff"></stop><stop offset="1" stop-color="#fff" stop-opacity="0"></stop></linearGradient><mask id="pi-mask-pp6"><rect x="0" y="0" width="600" height="300" fill="url(#pi-fade-pp6)"></rect></mask></defs><line x1="44" x2="584" y1="264" y2="264" stroke="#242424"></line><text x="34" y="268" text-anchor="end" class="pi-axis">0%</text><line x1="44" x2="584" y1="203" y2="203" stroke="#242424"></line><text x="34" y="207" text-anchor="end" class="pi-axis">2%</text><line x1="44" x2="584" 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style="--i:1"><circle cx="121.1" cy="95.9" r="4" fill="#ff004c"></circle><text x="121.1" y="83.9" text-anchor="middle" class="pi-dot-value">5.51%</text></g><g class="pi-dot" style="--i:2"><circle cx="198.3" cy="128.0" r="4" fill="#ff004c"></circle><text x="198.3" y="116.0" text-anchor="middle" class="pi-dot-value">4.46%</text></g><g class="pi-dot" style="--i:3"><circle cx="275.4" cy="146.0" r="4" fill="#ff004c"></circle><text x="275.4" y="134.0" text-anchor="middle" class="pi-dot-value">3.87%</text></g><g class="pi-dot" style="--i:4"><circle cx="352.6" cy="158.5" r="4" fill="#ff004c"></circle><text x="352.6" y="146.5" text-anchor="middle" class="pi-dot-value">3.46%</text></g><g class="pi-dot" style="--i:5"><circle cx="429.7" cy="163.4" r="4" fill="#ff004c"></circle><text x="429.7" y="151.4" text-anchor="middle" class="pi-dot-value">3.30%</text></g><g class="pi-dot" style="--i:6"><circle cx="506.9" cy="175.6" r="4" fill="#ff004c"></circle><text x="506.9" y="163.6" text-anchor="middle" class="pi-dot-value">2.90%</text></g><g class="pi-dot" style="--i:7"><circle cx="584.0" cy="184.4" r="4" fill="#ff004c"></circle><text x="584.0" y="172.4" text-anchor="middle" class="pi-dot-value">2.61%</text></g><text x="44.0" y="290" text-anchor="middle" class="pi-axis">#1</text><text x="121.1" y="290" text-anchor="middle" class="pi-axis">#2</text><text x="198.3" y="290" text-anchor="middle" class="pi-axis">#3</text><text x="275.4" y="290" text-anchor="middle" class="pi-axis">#4</text><text x="352.6" y="290" text-anchor="middle" class="pi-axis">#5</text><text x="429.7" y="290" text-anchor="middle" class="pi-axis">#6</text><text x="506.9" y="290" text-anchor="middle" class="pi-axis">#7</text><text x="584.0" y="290" text-anchor="middle" class="pi-axis">#8</text></svg></div><div class="pi-insight"><span class="pi-icon" aria-hidden="true"></span><p class="pi-text">Attempts on different days; same-day repeats excluded. 2,809,160 dials.</p></div></div>
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Enter Arena
