Turn Insights from Conversations into Hitting Your Number

TitanX Feedback is the reporting and coaching layer of the TitanX precision dialer: progress to goal by rep, team and campaign, a live call feed with adherence scoring, post-call feedback for reps, and Burndown pacing. Every outcome writes back to your CRM.

Burndown is TitanX's pacing chart. It tracks progress to goal across the period, team-wide and per rep, and shows exactly how much dialing it takes to catch back up. A manager checking it mid-period can see whether the gap is still closable, and how much activity is needed now - before the period ends rather than after.

Yes — managers coach from the TitanX live call feed during dial blocks, not from a weekly recap of calls nobody saw. Adherence scoring shows whether a rep is running the campaign script and dispositioning calls properly, and every conversation and dial session generates post-call feedback the rep sees. The evidence is in front of the manager while the block is still running.

TitanX's Outcomes Drilldown traces activity all the way through: dials to conversations to meetings to pipeline to closed deals. Every disposition writes back to Salesforce or HubSpot, so the attribution sits in the system your finance team already trusts rather than in a vendor dashboard. That is what makes the before-and-after defensible when someone asks about the ROI on purchasing the Precision Dialer.

Some teams use both TitanX and Gong. Gong analyzes conversations after they happen, and the ceiling on that analysis is how many conversations a rep actually has: at 2–3 a day, conversation intelligence has almost nothing to work with. TitanX raises that number, but also provides call transcription, AI call feedback and summaries, and can pass notes, dispositions and tasks to your CRM.