Enterprise-grade dialing meets Phone Intent intelligence, and the future of outbound gets a whole lot clearer.

We acquired FrontSpin.

Not because we needed a dialer. Not because we were chasing a product gap.

We acquired FrontSpin because when you've built the intelligence layer that tells you who will answer the phone, the next logical step is owning the infrastructure that ensures the call actually gets through.

Read the full press release here.

Why This Matters

Here's the reality of outbound right now: email deliverability is cratering. LinkedIn is throttling outreach. Every "scalable" digital channel is getting noisier, more crowded, and less effective by the quarter.

The phone is the last high-signal channel standing. But most teams are still using it wrong, burning through entire TAMs with parallel dialers, praying for anything better than a 3% connect rate, and treating every prospect the same.

We've spent the last two years proving there's a better way. TitanX's Phone Intent™ model, trained on over one billion calls, identifies the roughly 20% of any market that will actually pick up. Customers using TitanX consistently hit 20–30% connect rates. That's not incremental. That's a fundamentally different operating model for outbound.

But intelligence without execution is just a report. And execution without intelligence is just noise.

FrontSpin solves the execution side and has for years.

Why FrontSpin

After spending more than a decade working behind nearly every dialer on the market, our team knew something most buyers don't: very few dialers are built with enterprise-grade call deliverability as a core architectural priority. FrontSpin is the only one.

Founded by serial entrepreneur Mansour Salame, FrontSpin has quietly become the dialer of choice for teams that care about whether their calls actually connect, not just how fast they can burn through a list. The platform's reputation for deliverability isn't accidental. It's engineered.

Under the hood, FrontSpin holds two U.S. patents covering real-time data synchronization and predictive queue management, the technology that keeps CRM data perfectly mirrored without exceeding API limits, handles race conditions across disparate cloud systems, and recovers seamlessly from outages. This is the kind of infrastructure that enterprise RevOps teams dream about: no CSV exports, no data drift, no sync failures at scale, and instant sync speed.

This isn't duct tape. This is patented architecture purpose-built for the enterprise.

As Mansour put it: "We've built an incredibly strong partnership with TitanX over the years, grounded in our shared belief that the phone remains the most powerful channel in sales. Now, by joining forces, we're supercharging our ability to innovate faster and deliver even more value for our customers."

What This Means for FrontSpin Customers

Let's be direct: nothing changes for FrontSpin customers right now.

FrontSpin will continue to operate as a standalone business. Your platform, your workflows, your support (with a little extra juice from TitanX's world-class enablement support team) — all of it stays exactly as it is. No disruption. No migration. No surprises.

Over time, we'll begin unifying the platforms, bringing Phone Intent intelligence directly into a new unified platform so that every dial is informed by real behavioral data. But that unification will be additive and transformational, not disruptive. You'll get more value, not more headaches.

If you're a FrontSpin customer reading this: we're not here to change what works. We're here to make it work better.

The Bigger Picture

When we raised our $27 million Series A from Updata Partners in January, we said we'd pursue strategic M&A that aligned with our vision. This is exactly what we meant.

The outbound market has been stuck in a false choice for too long: intelligence or execution. Data or dialing. Insight or infrastructure.

TitanX + FrontSpin eliminates that tradeoff.

For the first time, sales teams will have a single platform that answers three questions simultaneously: Who should I call? How do I make sure the call gets through? How do I optimize the outcomes at scale?

Phone Intent tells you the who. FrontSpin's patented deliverability infrastructure handles the how. Together, they create a precision loop that no other platform in the market can replicate.

What We're Building

Here's where we're headed:

Unified precision dialing. Phone Intent scores flowing directly into the dialer — no exports, no imports, no lag. When a prospect scores hot, your reps know immediately, and the infrastructure ensures the call connects.

Enterprise-grade CRM integration. FrontSpin's patented real-time synchronization technology keeps your Salesforce instance perfectly mirrored. No CSV hell. No data drift. Built-in failsafe recovery. This is the integration RevOps teams have been waiting for.

A true platform for phone-led GTM. Not a point solution. Not a feature bolted onto someone else's stack. A complete, purpose-built system for teams that believe the phone is the highest-leverage channel in sales.

The Mandate Hasn't Changed

The pressure on sales teams is only intensifying. Do more with less. Scale pipeline without scaling headcount. Hit bigger numbers with the same (or fewer) reps.

Parallel dialers tried to answer that mandate with volume. Dial faster. Burn through more numbers. Pray harder.

We're answering it with precision. Know who will answer. Ensure the call gets through. Make every dial count. Perpetually optimize for outcomes.

That was the vision when we started TitanX. It was the vision when we raised our Series A. And it's the vision that drove this acquisition.

Welcome to the New Era

If you're a TitanX customer: this acquisition makes your investment even more valuable. The precision you already experience is about to get a best-in-class execution layer underneath it.

If you're a FrontSpin customer: welcome to the TitanX family. Your platform isn't going anywhere: it's about to get a whole lot smarter.

If you're watching from the sidelines: the era of dialing blind is ending. The era of precision phone-led sales is here. And now we have every piece of the stack to prove it.

We're not asking you to believe us. We're asking you to test us.

Welcome to precision outbound.

— Joey Gilkey

Founder & CEO, TitanX

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